Refund policy

Return & Refund Policy

All Sales Final

All clothing purchases are final sale. We do not accept returns, exchanges, or refunds for any reason other than those expressly stated in this policy.

By completing a purchase, you acknowledge and agree to the terms outlined below.

Eligible Exceptions

A return, replacement, or refund will be issued only if:

  1. The item arrives damaged or defective, or

  2. We sent an incorrect item, including an incorrect size, color, or style that does not match your order confirmation

These exceptions apply solely to errors or defects caused by us.

Reporting an Issue

To be eligible for an exception, you must:

  • Contact us within 48 hours of delivery

  • Provide your order number

  • Provide clear photographic evidence showing the issue

Failure to report within this timeframe may result in denial of the claim.

Resolution

Once your claim is reviewed and approved, we will, at our sole discretion:

  • Issue a replacement, or

  • Issue a refund to the original payment method

We reserve the right to determine the appropriate resolution.

Non-Eligible Claims

We do not accept returns, refunds, or exchanges for:

  • Incorrect size selected by the customer

  • Fit, style, color preference, or buyer’s remorse

  • Normal wear and tear

  • Damage caused by washing, drying, alteration, misuse, or improper care

  • Items reported outside the 48-hour window

Shipping

  • Return shipping is covered only for approved claims involving damaged or incorrect items sent by us

  • Original shipping fees are non-refundable

Final Notice

This policy constitutes the entire return and refund agreement between you and our store. We reserve the right to update or modify this policy at any time without prior notice.